Remote access

Helping you by working directly with your Lithiumate™ BMS

• Use a Windows PC that has internet connection
• Connect it to the BMS controller
• Download and run the Ammyy Remote Access software (*)
  • FireFox:
    • Click on the link above
    • "Save File"
    • Find the AMMYY_Admin.exe file in your downloads folder, or do Ctrl-J to see the download list: Ammy will the the top item
    • Double-click the AMMYY_Admin.exe file to run it
  • Chrome:
    • Click on the link above
    • Note the progress of the download in the tab at the bottom right of the screen
    • When done, click on the tab
    • "Do you want to run this file?"
    • Click "Run"
  • Internet Explorer:
    • Click on the link above
    • "Do you want to run or save this file?"; Click "Run"
  • You will get as many as 3 different dialogs asking you for permission to continue: accept each one
  • The Ammyy window opens
• Note the ID ("your ID" at the top of the Ammyy window)
• Press Start
  

Please, contact us only after you are ready will everything listed above.

• Contact us by phone or Skype, or, less preferably, by email
• Tell us your Ammyy ID
• When prompted by Ammyy, click "Accept"
• We'll do the rest
• If we're not talking by phone or Skype, we'll open a Notepad document and use it to do instant messaging with you

(*) Alternatively, if Ammyy does not work: install the TeamViewer remote access software ("For the instant customer: TeamViewer QuickSupport")